BOD / EOD batch assurance
Monitor begin-of-day and end-of-day cycles, mandatory programs, and exception queues; detect failures early and restart failed steps through approved, audited runbooks.
How it works
Infosys Finacle Operations in one operating flow
BOD / EOD assurance
Day-begin and day-end cycles monitored to clean completion
Channel & interface health
Online, ATM/UPI, and host interfaces tracked end to end
Database & performance
Oracle DB, long-running queries, and pools kept healthy
Governed recovery
Approved batch restarts executed and verified
Capabilities
What Infosys Finacle Operations delivers
Transaction & channel monitoring
Track online banking, ATM, UPI and payment interfaces, and transaction throughput, correlating channel failures to the underlying cause.
Interface & integration
Observe CBS interfaces, message queues, adapters, and host-to-host feeds connecting Finacle to surrounding systems.
Database & performance
Watch the Oracle database, long-running queries, locks, and connection pools that determine core-banking response time.
Governed batch recovery
Execute approved restart and clean-up procedures for failed jobs, escalating material actions to accountable specialists with full evidence.
Continuous assurance
Finacle operations, watched every second
AAQUILIX continuously monitors begin- and end-of-day cycles, customer channels, and the Oracle database — correlating raw signals into incidents and acting before customers feel any impact.
- BOD/EOD job-chain monitoring
- Channel, ATM and UPI interface health
- Automatic restart of failed batch steps
- Oracle database performance and locks
Operating approach
From visibility to governed action
Discover and baseline
Connect the agreed estate, map dependencies, and establish normal operating behaviour before automation is enabled.
Govern the response
Translate operating policies, maintenance windows, approvals, and escalation paths into explicit automation boundaries.
Operate and improve
Correlate signals, recommend or execute approved actions, verify recovery, and use the evidence to improve future response.
Governance
Autonomy expands only when you authorize it.
AAQUILIX is designed to make operational authority explicit, reviewable, and reversible.
- Role-based access and least-privilege integrations
- Observe-only, approval-required, and autonomous operating modes
- Immutable action history and human-readable decision evidence
- Customer-defined maintenance windows, escalation paths, and change controls
Business outcomes
Designed to improve how operations perform
On-time bank opening
Protect the BOD/EOD window so branches and channels are ready at start of business.
Reliable customer channels
Keep online, mobile, and ATM services available by resolving interface failures fast.
Regulator-ready evidence
Retain decisions, approvals, and verification for every core-banking action.
AI-led support, globally
Autonomous support operations, delivered worldwide
Follow-the-sun coverage from AAQUILIX AI resolves the majority of L1/L2 toil around the clock — with specialists on the exceptions and a complete, regulator-ready evidence trail for every action.
- Over 70% of incidents resolved autonomously
- 24×7 unattended, follow-the-sun coverage
- Immutable, regulator-ready audit trail
- Human approval gates on material actions
Technology fit
Works with the platforms your teams already operate.
- Infosys Finacle
- Oracle Database
- Oracle WebLogic
- IBM MQ
- Finacle Integrator
- Host interfaces
- UPI / IMPS / NEFT
- ATM / switch interfaces
Questions
What teams usually ask
Can Infosys Finacle Operations work with our existing tools?
Yes. AAQUILIX is designed to connect to existing monitoring, ITSM, identity, and collaboration systems through supported APIs and controlled service accounts.
Do we need to enable autonomous actions immediately?
No. Teams can begin in observe-only mode, introduce approval-based actions, and expand autonomy only after policies and evidence meet their risk requirements.
Related offerings
Continue exploring
Next step
See how Infosys Finacle Operations fits your operating model.
Bring one priority service, workflow, or operational challenge. We’ll map a practical starting scope and the controls it requires.