Close of Business monitoring
Track COB stages and batch phases, detect hung or failed COB, and restart phases through approved, evidenced runbooks.
How it works
Temenos Transact Operations in one operating flow
Close of Business (COB)
COB phases and batch stages monitored to completion
Service-agent health
tSA/TSA agents and TAFC/TAFJ runtime kept running
OFS & integration
OFS, Integration Framework, and queues tracked
Governed recovery
Stuck agents and COB phases restarted within policy
Capabilities
What Temenos Transact Operations delivers
Service-agent operations
Monitor tSA/TSA service agents, the TAFC/TAFJ runtime, and jBASE or Oracle sessions that keep Transact processing work.
Transaction & OFS integration
Observe OFS, the Integration Framework (IRIS), message queues, and downstream feeds for failed or delayed messages.
Database operations
Watch the jBASE or Oracle database, locks, and sizing conditions that affect core-banking throughput.
Governed recovery
Clear stuck agents and restart COB phases within policy, escalating material actions to accountable specialists.
Continuous assurance
Transact under continuous watch
AAQUILIX keeps Close of Business, service agents, and OFS integration under continuous observation — detecting hung COB, stuck agents, and failing interfaces before they delay the next processing day.
- COB phase and batch monitoring
- Service-agent (tSA) health
- OFS and Integration Framework tracking
- jBASE / Oracle performance
Operating approach
From visibility to governed action
Discover and baseline
Connect the agreed estate, map dependencies, and establish normal operating behaviour before automation is enabled.
Govern the response
Translate operating policies, maintenance windows, approvals, and escalation paths into explicit automation boundaries.
Operate and improve
Correlate signals, recommend or execute approved actions, verify recovery, and use the evidence to improve future response.
Governance
Autonomy expands only when you authorize it.
AAQUILIX is designed to make operational authority explicit, reviewable, and reversible.
- Role-based access and least-privilege integrations
- Observe-only, approval-required, and autonomous operating modes
- Immutable action history and human-readable decision evidence
- Customer-defined maintenance windows, escalation paths, and change controls
Business outcomes
Designed to improve how operations perform
Clean COB completion
Protect the Close of Business window so the bank is ready for the next processing day.
Fewer stuck-agent incidents
Detect and recover service-agent failures before they affect transactions.
Auditable operations
Keep evidence of every recovery action for internal and regulatory review.
AI-led support, globally
Autonomous support operations, delivered worldwide
Follow-the-sun coverage from AAQUILIX AI resolves the majority of L1/L2 toil around the clock — with specialists on the exceptions and a complete, regulator-ready evidence trail for every action.
- Over 70% of incidents resolved autonomously
- 24×7 unattended, follow-the-sun coverage
- Immutable, regulator-ready audit trail
- Human approval gates on material actions
Technology fit
Works with the platforms your teams already operate.
- Temenos Transact (T24)
- TAFJ / TAFC
- jBASE
- Oracle Database
- Temenos IRIS
- OFS
- IBM MQ
- Integration Framework
Questions
What teams usually ask
Can Temenos Transact Operations work with our existing tools?
Yes. AAQUILIX is designed to connect to existing monitoring, ITSM, identity, and collaboration systems through supported APIs and controlled service accounts.
Do we need to enable autonomous actions immediately?
No. Teams can begin in observe-only mode, introduce approval-based actions, and expand autonomy only after policies and evidence meet their risk requirements.
Related offerings
Continue exploring
Next step
See how Temenos Transact Operations fits your operating model.
Bring one priority service, workflow, or operational challenge. We’ll map a practical starting scope and the controls it requires.